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We are dedicated to supplying high quality toys for your kids,in order to make your shopping easy and happy, please read terms as below.
1. We offer worldwide free shipping by China Post Air Mail, average delivery time is from 15~30 days, for Russia/Brazil will be 25~45 days.In case of rush hour or national delay,will be longer than 60 days,please be kindly understand.
2.We highly recommend you to choose International Express including EMS/DHL/UPS if you want a faster delivery, we can get discount price from them,but the shipping fee will be charged.
3.If you didnt received the goods in 50 days ( 10% rate for Russia & Brazil), PLEASE, contact us to asking for a time extend, DO NOT open dispute for this reason because the delivery is totally out of sellers control, it should be Post offices duty, neither Dispute is not going to help you to get the goods faster.
4. The shipping is a big headache for both buyer &seller, a mutual understanding is highly needed. If you come from Russia or Brazil, we hope you can ask your Post Office to improve their service.
5. If you have quality problem of the goods,please contact us asap.
1. Please forgive we cant keep a 24 hours online service because of time lag, if you have any questions, order inquiry, product model, color, shipment tracking etc. please leave us message,we will reply on 24h. We will try our best to solve your problem. Please dont leave any negative feedback before you gave us this opportunity.
2.Customer Satisfaction our prime concern, your support is our greatest encouragement.